1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5413529276
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a stable signal. If you don't receive the OTP after a reasonable time, try initiating the process again and click on send OTP to restart the verification process. If the issue persists, you can reach out to the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try to use the same active account number. If your number has changed, please send your updated KYC details to our customer support via email to transfer your account. This will facilitate a smooth account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app to access its updated features. This should allow a smooth login and playing experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from the earnings collected from gaming, and not from bonus funds. This means users can access their hard-earned gaming rewards, but not any additional bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card, UPI information, and banking details. Once submitted, your KYC details will be updated for future reference.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus in your gaming account, and it cannot be withdrawn. The funds earned by playing games using the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you'll find information about your withdrawal request. If the problem persists, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact the care centre for assistance.
Welcome to 1ace, your ultimate online casino destination for thrilling entertainment and rewarding gameplay. Whether you're a seasoned player or a curious newcomer, 1ace offers an exceptional gaming experience tailored to cater to all types of players. Our state-of-the-art platform boasts a vast array of resources and services, ensuring that every moment spent with us is filled with excitement and potential for big wins. From the moment you step into our virtual doors, you'll be treated to a seamless and intuitive gaming experience. Our user-friendly interface and cutting-edge technology allow you to navigate our platform with ease, while our extensive library of games provides endless opportunities for entertainment and excitement. With a wide range of popular titles and innovative games, you'll never get bored or run out of options. At 1ace, we're committed to providing a safe and secure gaming environment, so you can focus on what matters most - having fun and winning big. Our platform is equipped with the latest encryption technology and strict security protocols, ensuring that your personal and financial information is protected at all times. But what really sets us apart is our commitment to providing exceptional customer service. Our dedicated team of professionals is available 24/7 to assist you with any questions or concerns, so you can always count on us to be there for you. Whether you need help with a specific game or have a general inquiry, we're here to listen and provide prompt support. So why wait? Join the 1ace community today and discover a world of excitement and adventure. With our generous bonuses, promotions, and loyalty program, you'll have plenty of opportunities to boost your bankroll and take your gaming experience to the next level. At 1ace, we're dedicated to providing an unforgettable gaming experience that will leave you wanting more.
Security and convenience are paramount at 1ace, which is why we provide support for a wide range of deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrency options. Our robust security protocols ensure that your personal and financial information remains safe and confidential at all times. Our commitment to security is unwavering, with multiple layers of protection in place to prevent unauthorized access to your account. We employ advanced encryption technologies and secure servers to safeguard your data, making it virtually impossible for hackers to breach our systems. In addition to our robust security measures, we also prioritize customer convenience. Our dedicated customer support team is available 24/7, providing assistance via live chat, email, and phone. Whether you have a question about your account, need help with a deposit or withdrawal, or simply require assistance with a technical issue, our team is always here to help. We understand that security and convenience are essential for a seamless and stress-free experience, which is why we've implemented a range of features designed to make your interactions with 1ace as smooth as possible. From easy account management to comprehensive FAQs and detailed tutorials, we're committed to making your time with us as enjoyable and productive as possible.