1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 2169596621
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) that will be sent to your number, and you'll be logged in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still have issues receiving the OTP, you can try clicking the "send OTP" button again. If you don't receive the OTP after the allotted time, visit the app's support system for assistance through live chat.
Q3: What should I do if I am not able to log in with my old number?
Log in with your active number if it remains unchanged. If your number has changed, submit your updated KYC (Know Your Customer) details via email to our customer support. This will facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. After reinstalling the app, you should be able to log in and play without any problems. This update should provide a smoother and more enjoyable gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw bonus money, only the money earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are complete and saved in the app. This includes linking your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, delays can occur with payments, requiring users to potentially wait up to 24 hours for resolution. This variation in processing time is dependent on the specific services used within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are only eligible for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings gained from playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is being processed. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
Our friendly and approachable interface, combined with our responsive customer support team, are always available to assist with any questions or concerns, ensuring a seamless and enjoyable gaming experience. Whether you're a seasoned player or just starting out, our team is dedicated to providing a hassle-free and stress-free environment for you to thrive. Join 1ace today and embark on an unforgettable adventure filled with excitement, rewards, and endless possibilities! With our interface and support team working together, you'll be able to fully immerse yourself in the game, without worrying about any technical issues or obstacles. Our goal is to create a gaming experience that is both engaging and enjoyable, allowing you to focus on what matters most - the fun and thrill of the game.
To enhance your gaming experience, 1ace offers 24/7 customer support, ready to assist you with any questions or issues you may have. Our dedicated team is available around the clock to ensure that you receive prompt and effective help whenever you need it. For new players, we offer generous welcome bonuses to get you started on your journey. These bonuses are designed to give you a boost as you begin exploring our exciting games and features. But that's not all - we also offer regular promotions to keep things fresh and exciting for our loyal customers. From special deals to exclusive rewards, we're always looking for ways to reward our players and keep them engaged. At 1ace, we're committed to providing an immersive and entertaining experience that's full of big wins and exciting opportunities. Whether you're a seasoned pro or just starting out, we invite you to join us today and embark on an adventure that's packed with action, suspense, and thrilling surprises. So what are you waiting for? Sign up now and get ready to experience the ultimate gaming thrill!