1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7621605536
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to access your account, eliminating the need for a password or email login credentials. This simplified login process allows for quick and easy access to your account.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP, try clicking on send OTP again and wait for the set time to pass. If this doesn't work, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your phone number has changed, submit your updated KYC details through email to help shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. Once updated, you can easily access and play the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earned gaming funds, not from bonus money. This means you can cash out the rewards you've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are fully completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay may be an exception to the otherwise efficient process provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within your gaming account and cannot be withdrawn for external use. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section, where it may provide an explanation for the failed withdrawal request. If the issue persists, the funds should be added to your wallet account within 24 hours. If you still have trouble, you can reach out to their care centre for assistance.
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