1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1769569078
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a stable connection. If you still encounter issues after clicking 'send OTP', you can try again or seek assistance through the app's live chat support system. If you don't receive the OTP within the allotted time, contact the support system for help.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If your number has changed, submit your updated KYC details via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and you'll be able to log in and play without any problems. This should allow you to access the updated app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than some other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus amounts. This means users can only withdraw the money they've earned through gaming, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in a process completion time of 30 minutes to 3 hours. However, occasional payment delays may extend this time to up to 24 hours. Overall, the app's efficiency is generally consistent, but payment processing can sometimes be slower.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming activities and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This allows you to use bonus funds for gameplay while still having the potential to cash out your winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request has been processed or is pending. If it's pending, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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