1ace i
1ace i
This app is available for your device
1ace i
This app is available for your device
Contact
+91 8482155148
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace i?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you're still having trouble, click on "send OTP" and wait. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To proceed, log in with your active number. If your number has changed, send your updated KYC (Know Your Customer) details via email to the customer support system. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once reinstalled, you can easily access and enjoy the new features.
Q1: What is the minimum withdrawal amount in the 1ace i?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are restricted to funds earned from gaming activities, not including bonuses. Users cannot withdraw bonus amounts, which can only be used within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and stored within the app. This includes saving your Aadhaar card and UPI information, as well as your bank details. Completing these steps will enable a seamless experience within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process payments within a relatively short time frame, typically taking anywhere from 30 minutes to 3 hours. However, in some instances, payment processing may be delayed, requiring users to wait up to 24 hours. This wait time is an exception to the usual quick and efficient processing times experienced within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. You can withdraw winnings earned from playing games using the bonus amount. The bonus money itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the money should be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.
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