1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9389318311
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) to secure your login. This streamlined process eliminates the need for passwords or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection and a strong signal. After sending the OTP, wait for the designated time to receive the code, or if it doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help the customer support team process the change efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After updating, you can successfully log in and enjoy the newly updated app. This should resolve any compatibility problems and allow you to play without issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals can only be made from the earnings earned through gaming, and bonus rewards cannot be withdrawn. This means users can only redeem money they've earned by playing games, not bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure that you have submitted all required KYC details in the app, including your Aadhar card and bank details. Additionally, UPI information should also be saved within the app. This will facilitate a smooth and secure onboarding process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games using the bonus amount. This means the bonus earnings are separate from the main account balance and have some restrictions.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the 'settings' and view your transaction history. If your request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to the care centre for assistance.
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