1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2653993681
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To access the app, enter your registered mobile number and verify the OTP sent to you. This will log you in securely without needing a password or email. Once verified, you can easily log in using this mobile number verification method.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after waiting, click the "send OTP" option again. If you still don't receive it, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your KYC details to customer support via email to complete the account transfer. This will help your account migration process proceed smoothly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once downloaded, you can easily log back in and enjoy the updated app. This should allow you to access the app without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are limited to earnings from gaming activities, not bonus funds. This means users can't withdraw bonus money, only their earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is processing. If it's not showing up, don't worry, the funds will usually transfer to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for assistance.
1ace offers a range of attractive bonuses, promotions, and a rewarding loyalty program to enhance your gaming journey. In addition, a dedicated customer support team is available 24/7 to assist with any questions or concerns you may have. Whether you're a seasoned gamer or just starting out, 1ace is committed to providing a world-class gaming experience from the comfort of your own home.
To ensure maximum convenience, we provide a range of deposit and withdrawal methods, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies. Our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist you with any questions or concerns you may have. Whether you need help with a transaction, have a query about our services, or require assistance with a technical issue, our team is committed to providing prompt and professional support. We understand the importance of ease and accessibility, which is why we strive to make our services as user-friendly and hassle-free as possible.