1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0681606064
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account, eliminating the need for a password or email login. This convenient method allows you to easily log in with just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a few seconds after clicking the "Send OTP" button. If you still don't receive the OTP, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to easily log in and start playing. This should ensure a smooth experience with the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other apps. Withdrawals are only possible for the money earned through gaming, not for bonus rewards. This means you cannot access your bonus earnings as cash.
Q2: Is it necessary to do KYC for withdrawal?
For the app, you need to complete and submit your KYC (Know Your Customer) details, which include saving your Aadhar card, UPI (Unified Payments Interface) information, and all bank details. This is a requirement for using the app. Having all this information saved in the app ensures a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay in payment processing may extend the overall completion time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the problem persists, contact the care centre for assistance.
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