1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1731036999
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP, and you will be logged in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on 'send OTP' to retry, or you may encounter a time limit. If the OTP doesn't arrive within the time limit, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to transfer your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device and then download the latest version. This will allow you to log in and play the updated version without any problems. Once downloaded, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are limited to earned gaming money, and bonus funds cannot be withdrawn. This distinction allows users to access their hard-earned rewards, but not bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, including saving your Aadhaar card, UPI, and bank information. This will ensure a seamless experience. All required details should be accurately filled and saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours, but occasional delays may occur. In these instances, payment processing can be delayed, requiring a wait of up to 24 hours. This variance affects the overall timing of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the funds don't transfer within 24 hours, contact their care centre for assistance.
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