1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5171963135
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to easily access your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify, first ensure your internet connection is stable and strong. Wait for the "send OTP" prompt, and if the OTP doesn't arrive after the allotted time, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number, and if it has changed, send your updated KYC details to customer support via email. This will facilitate the transfer of your account. Provide accurate information to ensure a smooth transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you have the updated app, you can log in and start playing without any problems. This should fix any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, a higher threshold than some other similar apps. Withdrawals are limited to the funds earned from gaming activities, excluding bonus rewards. Earnings from bonuses cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details in this app, which should include saving your Aadhaar card, UPI information, and all relevant bank details. This ensures that your account is fully verified and secure. Please make sure to provide accurate and up-to-date information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, but this efficiency can result in the overall process taking anywhere from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for the issue to be resolved.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn by the player.
Q5: Withdraw failed, money did not come, what should I do?
To address the issue, go to your settings and check your transaction history, as withdrawal requests should be processed within 24 hours. If you still don't see the funds, you can reach out to their care centre for assistance.
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