1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9366174882
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login, making it easier and more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure you have a strong signal. If you haven't received the OTP after clicking send, you can try again or wait for the designated time to pass. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus collected money cannot be withdrawn. Users can only redeem and withdraw money earned through gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app, including saving your Aadhar card, UPI information, and bank details. This is a mandatory requirement for the process. Saving these details will facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically take 30 minutes to 3 hours to process. However, payment delays can occur, requiring users to wait up to 24 hours for completion. This delay in payment processing is an exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned using the bonus can be withdrawn by the player. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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