1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7800824139
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you can log in without needing a password or email. This convenient method allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection to ensure a strong signal is available. If the problem persists, try clicking on the send OTP button again. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Once uninstalled, download the latest version of the app and try logging in again. This should allow you to access and play the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means users can only redeem earnings made through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure that all your Know Your Customer (KYC) details, including your Aadhar card, UPI, and bank details, are saved within the app. This is a mandatory step to proceed. Please submit all required information to finalize your registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for processing times of 30 minutes to 3 hours. However, payment delays can occur, potentially requiring a wait of up to 24 hours. This discrepancy can impact the overall experience of using the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our user-friendly interface and cutting-edge graphics are accompanied by a robust security system, ensuring that your personal information is always protected. We provide a range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring that transactions are smooth and rapid.
1ace is committed to providing a safe and welcoming environment for its users. To ensure seamless transactions, we support a range of convenient deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. Our users can choose the method that best suits their needs, and our system is designed to be user-friendly and efficient. In addition to our secure and reliable transaction options, our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or concerns. Whether you need help with depositing funds, withdrawing winnings, or resolving an issue, our team is always here to help. We understand the importance of timely and effective support, and we strive to respond promptly to all inquiries. Our commitment to safety and security extends beyond our transaction methods and customer support. We also employ the latest encryption technologies and secure servers to protect our users' personal and financial information. Our team of experts continuously monitors our system to ensure that it is secure and free from any potential vulnerabilities. At 1ace, we believe that our users' experience and satisfaction are paramount. We are dedicated to providing a safe, welcoming, and enjoyable environment for all of our users, and we are committed to continuously improving our services to meet their evolving needs.