1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2147754131
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This streamlined process allows for easy and secure login access.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still encounter problems, you can wait for the OTP to be sent and, if it's not received, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try to use the same active phone number. If your phone number has changed, submit your updated KYC details to our customer support via email to initiate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play with ease. This should fix any compatibility problems and get you back to playing smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is considered a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus earnings cannot be withdrawn. This means you can only cash out the money you've won, not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours in such cases. This variability affects the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within our gaming platform and cannot be withdrawn by others. Any winnings earned from playing games with the bonus amount can be withdrawn by the individual.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to ensure a withdrawal request isn't pending. If the issue persists, funds will be added to your wallet account within 24 hours. If the problem still isn't resolved, you can contact their care centre for assistance.
Our platform is designed with a user-friendly navigation system and cutting-edge security measures to ensure a perfect and secure gaming experience. Players can take advantage of a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring fast and convenient transactions. We have a dedicated customer support team that is available 24/7 to assist with any questions or concerns you may have. Whether you need help with account setup, game troubleshooting, or any other issue, our team is here to provide assistance and support. Our commitment to customer satisfaction is unwavering, and we strive to provide an exceptional gaming experience that meets the highest standards of quality and reliability.
At 1ace, we are committed to responsible gaming and providing exceptional customer support 24/7. Our players can enjoy generous bonuses and promotions, loyalty rewards, and a lively community of fellow gamers all sharing the excitement. As a member of our community, you'll be part of a vibrant and engaging environment where every spin, bet, and agreement has the potential to lead to unforgettable moments of triumph. Join us today and take your gaming journey to new heights, where every experience is designed to thrill and delight.