1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8621633490
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app, enter your registered mobile number, and verify the OTP sent to you. This will securely authenticate your account without requiring a password or email. You can now easily log in using this convenient method.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking send, you can try reaching out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If your account number has changed, provide your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download and install the latest version, and you should be able to log in and play without any problems. This update should provide a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not bonus amounts. This means users can withdraw the money they've earned through gaming, but not the rewards or bonuses they've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all the required KYC details through this app, including saving your Aadhar card, UPI, and bank account information. This will ensure a smooth and secure experience throughout the application process. By providing the necessary details, you can facilitate faster and more efficient transactions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the app's typical speedy process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw funds earned from playing games using the bonus amount. Any winnings from games played with the bonus are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the funds aren't added to your wallet account within 24 hours, you can contact their care centre for assistance.
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