1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9898158651
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email verification. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection to ensure you have a strong signal. If you're still having trouble receiving the OTP, try clicking on "send OTP" again. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to assist with the account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play smoothly. This update should resolve any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to the earnings from gaming activities, and bonus collected funds cannot be withdrawn. This allows users to cash out their gaming winnings but not any additional bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This information is necessary for the app to verify and process your transactions securely. Your cooperation in providing this information is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, taking approximately 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay in payment is an exception to the otherwise efficient app workflow.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus within your gaming account and it cannot be withdrawn by anyone else. The bonus winnings are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Whether you're an experienced professional or a casual player, 1ace has something for everyone. Our live casino section transports you directly to the authentic casino experience with real dealers and interactive gameplay. You can also discover a range of poker rooms and special games to keep the excitement flowing.
At 1ace, the safety and satisfaction of our players are our top priorities. We take pride in our robust security measures and dedicated customer support team, available 24/7, to ensure a seamless and uninterrupted gaming experience. Our team is committed to providing a secure and enjoyable environment for all players, with a focus on fairness and transparency. Our state-of-the-art security systems are designed to protect player accounts and personal information, while our customer support team is always ready to assist with any questions or concerns. Whether you're a seasoned player or just starting out, our team is here to help you navigate the world of online gaming with ease. By joining 1ace today, you'll unlock a world of endless entertainment and opportunities to win. Our vast selection of games and promotions offer something for everyone, from classic slots to thrilling table games and exciting tournaments. With new games and features added regularly, you'll always find something new and exciting to look forward to. So why wait? Join the 1ace community now and start experiencing the ultimate online gaming destination. With our commitment to safety, satisfaction, and entertainment, you'll be sure to have a blast every time you log in.