1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5382156518
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email, making it easier to access your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal. Wait for the OTP to be sent after clicking the send button, and if it doesn't arrive in time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active number. If your account number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help complete the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you can log in and enjoy playing the updated app. This should resolve any compatibility problems and allow you to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made on earnings from gaming, not on bonus collected amounts. This means users can cash out their winnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and view your transaction history. If your request is unsuccessful, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their care centre.
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