1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0573787583
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection and wait for a strong signal before attempting to send the OTP. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help complete the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to easily log in and start playing. This should resolve any compatibility problems and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, making it a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, and bonus funds cannot be withdrawn. This restriction ensures that users can only access their earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be submitted through the app. This includes saving your Aadhaar card, UPI, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payments may cause users to wait up to 24 hours. This delay is a minor exception to the otherwise efficient process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the money should be added to your wallet account within 24 hours. If the problem persists, you can reach out to their care centre for assistance.
To ensure secure and uninterrupted transactions, 1ace offers a range of deposit and withdrawal methods, including credit and debit cards, electronic wallets such as PayPal and Skrill, and bank transfers. The safety and security of our users' personal and financial information is our top priority, which is why we utilize cutting-edge encryption technology to protect their data. This advanced technology enables us to safeguard sensitive information, ensuring that it remains confidential and inaccessible to unauthorized parties. By implementing the most up-to-date encryption methods, we can ensure that our users' transactions are executed with the highest level of security and integrity, providing them with complete peace of mind.
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