1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8574752547
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access the account. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and has a strong signal. If you don't receive the OTP after a suitable time, you can use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This should resolve any issues and ensure you have access to the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, not bonus funds. You cannot withdraw the bonus amount collected.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI, and bank details. This information is necessary for the app to verify and process your account or transactions. Please ensure all necessary details are accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, taking anywhere from 30 minutes to 3 hours to complete. However, some users may experience delays in payment processing, resulting in a wait time of up to 24 hours. This delay can impact the overall completion time, making it longer than initially expected.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn as real funds once you've earned money by playing games with the bonus amount. This allows you to convert the bonus into actual winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings first. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for further assistance.
At 1ace, we understand the importance of secure and hassle-free transactions. To ensure the safety and accessibility of your funds, we offer a wide range of deposit and withdrawal options. These include credit and debit cards, electronic wallets, and bank transfers. With our comprehensive payment solutions, you can rest assured that your transactions will be processed quickly and efficiently, without any complications. Our secure payment systems are designed to provide maximum protection for your financial information, giving you peace of mind and confidence in your online transactions.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist you with any questions or issues you may have, ensuring a seamless and thrilling gaming experience. Whether you're embarking on a new adventure or continuing an existing one, our team is always ready to help you overcome any obstacles and provide guidance whenever you need it. With 1ace, you can expect an unparalleled gaming experience that is second to none. Our team is committed to delivering exceptional entertainment, with big wins and exciting opportunities just a click away. Whether you're a seasoned gamer or just starting out, we're here to provide a safe and enjoyable environment for you to explore and have fun. So why wait? Join the 1ace community today and start your journey to an unforgettable gaming experience. With our dedicated support team and commitment to customer satisfaction, you can trust that you're in good hands.