1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9227340020
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your account, eliminating the need for a password or email login. This streamlined process makes it easy to access your account.
Q2: What should I do if I am not getting OTP?
To confirm your identity, ensure a strong internet connection and a proper signal. If you don't receive the OTP (One-Time Password) after clicking "send," you can initiate a live chat with the app's support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active phone number. If the number has changed, send your updated KYC details to the customer support team via email to transfer your account. This will help facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated features. This will allow you to play the app without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount can only be from earnings earned through gaming, not from bonus collections. Bonus money is not eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes storing your Aadhaar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait up to 24 hours. This added delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself cannot be withdrawn, but winnings from it can be.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry - the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
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Our platform boasts cutting-edge security measures and user-friendly interfaces, ensuring a safe and uninterrupted gaming experience. We provide comprehensive support for various deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, to offer you maximum convenience and flexibility. Our state-of-the-art security measures include robust firewalls, encryption protocols, and regular system updates to prevent unauthorized access and protect your sensitive information. Additionally, our platform is designed to be intuitive and easy to navigate, allowing you to focus on your gaming experience without any hassles. We offer a range of deposit and withdrawal options to cater to your unique needs. Credit cards provide a secure and widely accepted payment method, while e-wallets like PayPal and Skrill offer an additional layer of convenience. Cryptocurrencies like Bitcoin and Ethereum offer a fast and secure way to manage your funds, with no intermediaries involved. With our platform, you can enjoy a seamless and hassle-free gaming experience. Whether you're a seasoned gamer or a newcomer, our platform is designed to provide a safe and enjoyable environment for you to play and win.