1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6704737055
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
After opening the app, enter your registered mobile number to log in. Verify the OTP (One-Time Password) sent to your phone to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check that your internet connection is stable and strong. Click "send OTP" and wait for the code to arrive, giving it sufficient time to do so. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please email your updated KYC details to our customer support system to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and attempt to log in again. This should allow you to access and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, with bonus amounts not being redeemable. This means users can only withdraw the money they've actually earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are complete and submitted in this app, including saving your Aadhar card, UPI information, and all bank details. This information is necessary for our system to verify and authenticate your account. Once completed, you can proceed with the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This variability in processing time can affect the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within your gaming account and cannot be withdrawn for external use. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to your settings and review your transaction history. If your request is pending, don't worry, the funds will typically be added to your wallet within 24 hours. If you still encounter issues, you can reach out to their customer care centre for assistance.
At 1ace, the safety and protection of our users are our top priorities. To ensure the security of your transactions, we offer a range of reliable deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. This allows you to make fast and secure transactions with ease. In addition, our dedicated support team is available 24 hours a day, 7 days a week, to assist you with any questions or concerns you may have. Whether you need help with a deposit, withdrawal, or any other issue, our team is here to help you quickly and efficiently. We understand the importance of maintaining the confidentiality and security of your personal and financial information. That's why we use advanced encryption and other security measures to protect your data and prevent unauthorized access. Our commitment to safety and protection extends beyond just our technology and security measures. We also have a team of experts who continuously monitor our systems and processes to identify and address any potential vulnerabilities or issues. At 1ace, we believe that safety and protection should not come at the expense of convenience. That's why we strive to provide a seamless and user-friendly experience for all of our customers, while also ensuring that your transactions are secure and protected.
At 1ace, we believe in rewarding our players. Take advantage of our generous welcome bonuses, loyalty programs, and regular promotions that enhance your gaming experience. Our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns you may have. Our team is committed to providing a seamless and enjoyable gaming experience, and we're always here to help. As a valued player, you'll have access to a range of benefits that will make your gaming experience even more exciting. From exclusive bonuses and promotions to personalized support and dedicated account management, we're dedicated to making you feel like part of the 1ace family. But that's not all. Our platform is designed to provide a unique and immersive gaming experience, with a wide range of games to choose from and a user-friendly interface that makes it easy to navigate. Whether you're a seasoned gamer or just starting out, we have something for everyone. So why wait? Join 1ace today and embark on an unforgettable gaming journey. With our commitment to excellence, dedication to customer support, and focus on providing an exceptional gaming experience, we're confident that you'll find your new favorite gaming destination.