1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1741138891
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to authenticate yourself, eliminating the need for a password or email. This convenient method allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and has a strong signal. If you still encounter issues, click "send OTP" and wait for the time limit to pass. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to the customer support through email to facilitate a smooth account transfer. This will enable the support team to update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once updated, you should be able to easily access and play the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming, not from bonus rewards. This means you can't withdraw bonus money, only the real winnings from gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours, but occasional delays can occur. When payments are delayed, users may need to wait up to 24 hours for resolution. This wait time can be longer than the initial processing time.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus within your gaming account and it cannot be withdrawn by anyone else. The bonus winnings are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, don't worry, as the funds will be transferred to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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