1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7393866089
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method allows you to log in securely without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start this process, check your internet connection for a strong signal. Wait for a signal, then click "send OTP" and wait again if necessary. If you still don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To login, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will enable the support team to assist you in shifting your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once the new version is installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows a minimum withdrawal of Rs. 100, which is considered higher than other similar apps. Withdrawals are only permitted for earnings from gaming activities, and not for bonus rewards. Users cannot withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that you have uploaded and saved all required KYC details, including your Aadhar card, UPI information, and bank details within this app. This is a necessary step to proceed with the registration. Please verify that all necessary details are accurately saved before moving forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may experience delays, requiring a wait of up to 24 hours in some cases. Overall, the app's efficiency is generally high, but occasional payment delays can prolong the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. You can withdraw any winnings earned from playing games with the bonus amount, but the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal, check your transaction history in the settings. If the issue persists, the funds will be added to your wallet account within 24 hours. If the issue still isn't resolved, you can reach out to the care centre for assistance.
At 1ace, the security and fairness of our gaming platform are our top priorities. To ensure the protection of our players' personal and financial information, we employ cutting-edge encryption technology. This advanced technology encrypts all sensitive data, making it virtually impossible for unauthorized parties to access or compromise it. In addition to secure data protection, we also prioritize fairness and transparency in our gaming environment. Our games are regularly audited to ensure that they are free from any biases or irregularities, providing a level playing field for all players. This commitment to fairness and transparency has earned us a reputation as a trusted and reliable gaming platform. To cater to our diverse player base, we offer a range of deposit and withdrawal methods, including credit cards, e-wallets, cryptocurrencies, and bank transfers. This flexibility enables players to choose the method that best suits their needs, ensuring that transactions are fast, convenient, and hassle-free. With our comprehensive payment options, players can focus on their gaming experience without worrying about the technicalities of transactions.
Using our platform is effortless, thanks to our user-friendly interface and seamless mobile compatibility. We prioritize your convenience by offering a range of secure deposit and withdrawal methods, including major credit cards, electronic wallets, and cryptocurrency options. This allows you to easily manage your transactions and focus on your goals. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week, to address any questions or concerns you may have. Whether you're experiencing technical issues or need assistance with a specific feature, our team is always ready to help. Our platform is designed to be intuitive and easy to navigate, with clear instructions and helpful resources available whenever you need them. We understand that your time is valuable, and we're committed to making your experience with our platform as smooth and hassle-free as possible. Whether you're a seasoned user or new to our platform, our team is here to support you every step of the way. So why wait? Start navigating our platform today and discover the convenience and flexibility it has to offer.