1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9615526594
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify your identity, which will securely log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you're still waiting for the OTP after clicking send, wait for the designated time before using the live chat support system in the app.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and start playing without any problems. This should ensure a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are limited to the money earned from gaming and do not include bonus amounts. This means you can only withdraw the money you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, some users may experience delays with payments, which can extend the waiting time up to 24 hours. Overall, the app's efficiency and occasional payment delays affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. This means you can withdraw the money won, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.
We strive to create a secure and uninterrupted environment for our players, utilizing cutting-edge encryption technology to safeguard their sensitive information. In addition, we offer a range of reliable and trustworthy payment options for deposits and withdrawals, giving players the flexibility to choose the method that best suits their needs. Players can easily manage their funds using a variety of payment methods, including credit cards, electronic wallets, bank transfers, and even cryptocurrencies. Our platform is designed to be user-friendly, making it simple for players to deposit and withdraw funds without any hassle.
Our user-friendly interface ensures a seamless navigation experience on our website. To enhance your gaming experience, we provide a range of deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrencies, ensuring secure and fast transactions. At 1ace, the safety and satisfaction of our players are our top priorities, which is why we utilize cutting-edge cryptography technologies to protect your personal and financial information. We understand the importance of trust and transparency in online gaming, and we take every measure to safeguard your data and transactions. Our commitment to security and customer satisfaction is unwavering, and we continually strive to improve and adapt to the latest advancements in online security to provide a safe and enjoyable gaming experience for all our players.