1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8644872189
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. An OTP (one-time password) will be sent, which you'll need to verify to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you're still having trouble receiving the OTP after clicking "send," wait for the allotted time to pass before seeking assistance from the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to play smoothly without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, not bonus amounts. This means you can withdraw the money you've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, you must submit all required KYC details within the app. This includes saving your Aadhar card, UPI details, and all applicable bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional delays may occur, resulting in payment processing taking up to 24 hours. This delay can happen in some cases, extending the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry - the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.
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