1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3359283323
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verification through OTP will then authenticate your login. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection is available. Then, wait for a suitable signal to establish and click "send OTP" to initiate the process. If the OTP doesn't arrive within the given time, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number associated with it. If the number has changed, please submit your updated KYC details via email to our customer support team. This will help facilitate the transfer of your account to the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should fix any problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for money earned from gaming, not bonus amounts. This means users can only cash out earnings from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank details. This will ensure a smooth registration process. Having all necessary information saved will facilitate verification and further steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete some processes in as little as 30 minutes to 3 hours, but for others, the wait may be longer due to delayed payments, which can take up to 24 hours to resolve.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from a bonus can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing there, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
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