1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0449439873
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account without needing a password or email. This convenient method allows for easy and hassle-free login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive a weak or no signal, click "send OTP" again to try and establish a connection. If you don't receive the OTP after the designated time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your existing active number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the app with the latest updates. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus rewards. You cannot withdraw bonus funds, only the money you have earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes linking your Aadhaar card, UPI ID, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, some users may experience delayed payments, requiring a wait of up to 24 hours. This delay can vary, adding time to the overall completion process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.
We prioritize your convenience and security by offering a range of deposit and withdrawal methods, including credit and debit cards, electronic wallets, and bank transfers, all protected by advanced cryptographic technology. This ensures that your transactions are safe and secure, giving you peace of mind when playing with us. Our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or issues that may arise, providing a seamless and enjoyable gaming experience. Whether you need help with deposits, withdrawals, or have a general inquiry, our team is here to help, ensuring that you can focus on what matters most - having fun and playing your favorite games.
Our user-friendly interface ensures a seamless navigation experience, whether you're using a desktop or mobile device. You can expect a high-level of security through our advanced encryption technology, ensuring that your personal and financial information remains confidential. Making deposits and withdrawals is effortless, with multiple payment options available, including credit cards, electronic wallets, bank transfers, and even cryptocurrencies.