1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8769541120
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong and stable signal. If you still experience issues, click the "send OTP" button and wait; if the OTP doesn't arrive, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your existing active number. If your number has changed, submit your updated KYC details via email to the customer support team, which will aid in transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. After this, you can log in and start playing seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and not from bonus collections. Users cannot withdraw bonus funds separately.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details within the app, which includes saving your Aadhaar card, UPI information, and all relevant bank details. This information is required for the application process. Ensure all necessary details are accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a quick process, taking around 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, resulting in a wait of up to 24 hours. This delay can be a discrepancy from the otherwise efficient process provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn as cash by anyone. Any winnings earned from games played with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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