1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5317012101
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in instantly. This convenient login method eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal. If you don't receive the OTP after waiting, try sending it again. If that doesn't work, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, first try logging in with your active account number. If it has changed, please send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help expedite the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy playing the newly updated app. This should fix any compatibility problems and allow you to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not bonus collected. This means that users cannot withdraw bonus amounts, only the actual winnings from gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card, UPI, and all relevant bank details. Once submitted, this information will be securely stored for future reference.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be delays in payment processing, which can extend the waiting time to up to 24 hours in some cases. This delay can add an extra layer of time to an otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using bonus funds can be withdrawn. Money earned from playing games with the bonus amount is available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is pending. If it's not showing up, don't worry, the funds will be credited to your wallet account within 24 hours. If you still have issues, you can reach out to their care centre for assistance.
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