1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8555947625
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, ensure you have a stable internet connection. Wait for a strong signal to appear and click "send OTP" again if necessary. If you still don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app and try logging in again. This should allow you to access and play the newly updated app without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are only allowed for earned gaming money, not bonus rewards. You cannot withdraw the bonus amounts collected as part of the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app. This includes linking your Aadhar card and UPI, as well as saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours. However, occasional payment delays can occur, potentially extending the waiting time to up to 24 hours. This delay may happen from time to time, but the overall process remains relatively swift.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus to fund your gaming activities, not for withdrawals. Any winnings earned from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the problem persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for assistance.
Our top priorities are security and protection, which is why we provide a range of reliable deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers. With our secure technology, you can enjoy peace of mind knowing that your personal and financial information is always safeguarded.
1ace offers an array of enticing bonuses and promotions to enhance your gaming experience, as well as a rewarding loyalty program for our most dedicated players. This program is designed to recognize and reward our loyal customers, providing them with exclusive benefits and perks that make their gaming experience even more enjoyable. In addition to our loyalty program, our dedicated customer support team is available 24/7 to assist with any questions or concerns you may have. Whether you need help with a particular game feature, or have a question about our promotions and bonuses, our team is always available to provide fast and friendly assistance. This ensures that your time with us is nothing short of exceptional. At 1ace, we are committed to providing an unparalleled gaming experience that is both exciting and rewarding. With our extensive range of games, competitive bonuses, and exceptional customer support, we are confident that you will find everything you need to take your gaming experience to the next level. So why wait? Dive into the world of 1ace today and discover a new level of gaming excitement!