1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9831940466
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the send OTP button to respond. If the OTP doesn't arrive within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try with the same active phone number. If you've changed your number, submit your correct KYC (Know Your Customer) documents to the customer support via email for account transfer. This will assist in updating your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play successfully. This should fix any problems you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming, not from bonus amounts collected. This means users can access their earnings from gaming activities, but bonus rewards are non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow processes to be completed within 30 minutes to 3 hours. However, occasional delays in payment processing can extend wait times to up to 24 hours. This variability affects the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn. You can withdraw any winnings earned by playing games with the bonus amount. This means the bonus itself remains non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see why your withdrawal request is failing. If the issue persists, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
Our state-of-the-art security measures ensure that your transactions and personal information are protected at every stage of the process. We offer a range of secure deposit and withdrawal methods, including leading credit cards, electronic wallets such as PayPal and Neteller, and bank transfers, making it easy to manage your account. Additionally, our customer support team is available 24 hours a day, 7 days a week, via live chat, email, and phone to assist with any questions or issues you may encounter. Whether you need help with depositing or withdrawing funds, resolving a technical issue, or simply have a question about your account, our dedicated support team is here to help. With our comprehensive security measures and responsive support, you can have confidence in the security and reliability of your online transactions with us.
1ace is a leading online gaming destination that provides a unique and exhilarating casino experience for enthusiasts. Our platform boasts an extensive array of captivating games, featuring both classic and modern titles. From traditional slots with their nostalgic charm to high-energy table games that offer a thrilling rush, we have something to satisfy every player's craving. Additionally, our immersive live dealer experiences transport players to a real-world casino environment, complete with professional dealers and dynamic gameplay. We take great pride in our user-friendly design, ensuring that navigating and playing on our platform is a breeze. Whether you're using a desktop, laptop, tablet, or smartphone, our games are optimized to provide a seamless and enjoyable experience across all devices. With a single account, you can easily switch between games and platforms, without interruptions or lag. Our commitment to accessibility and usability means you can focus on what matters most – having a great time and potentially winning big.