1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1244682561
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, the app's support system is available for assistance through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will help complete the account migration process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you should be able to log in and enjoy the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. However, you can only withdraw earnings from gaming activities, not bonus money. This means you can cash out the money you've won, but not the rewards or incentives you've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and saving your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services make the process relatively quick, taking around 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring users to wait up to 24 hours for settlement. This delay is an exception rather than the norm, given the app's generally efficient workflow.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned from playing games with the bonus amount can be withdrawn by the player.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request isn't updating, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist you with any issues or questions you may have. We pride ourselves on providing exceptional support whenever you need it, ensuring that you can focus on enjoying your online gaming experience without any hassle.
1ace is the ultimate online gaming destination, catering to the needs of gamers worldwide. Our platform is designed to transport you straight to the vibrant atmosphere of Las Vegas, minus the travel and hassle. With an extensive library of games at your fingertips, you can indulge in a diverse range of thrilling experiences. From classic slot machines, replete with nostalgic charm, to high-stakes poker games that push your skills to the limit, and immersive live dealer experiences that recreate the excitement of a brick-and-mortar casino, we have something for every type of gamer. Our cutting-edge platform is engineered for optimal performance, ensuring a seamless and enjoyable gaming experience. Navigation is effortless, allowing you to quickly find the games and features that suit your preferences. With 1ace, you can focus on what matters most – the thrill of the game and the possibility of big wins. Whether you're a seasoned pro or a newcomer to online gaming, our platform is designed to make you feel welcome and comfortable. What sets us apart is our commitment to providing a hassle-free experience. Our team is dedicated to ensuring that your time at 1ace is filled with excitement, not frustration. We strive to deliver the best possible service, backed by a robust system that prioritizes security, fairness, and reliability. With 1ace, you can trust that your gaming experience will be both enjoyable and secure.