1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7742596712
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a one-time password (OTP) verification. Once verified, you'll be logged in without needing a password or email login. This convenient method allows easy access to the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, verify that your internet connection is stable and strong. Wait for a proper signal and then click on the "send OTP" button. If you don't receive the OTP within the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log back in, try using your same active number. If the number has changed, submit your updated KYC details to our customer support via email to facilitate the account transfer. This will help process the change.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download and install the latest version of the app, and you should be able to log in and enjoy playing without problems. This update should fix any existing issues and allow for a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are only possible for earnings from gaming, not bonus amounts collected. This means you can cash out the money you've earned from playing games, but not any rewards or incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may require users to wait up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once it's earned by playing games with the bonus amount. This means you can access the money you win with the bonus, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
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