1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
+91 8783274722
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're unable to receive the OTP after clicking "send," wait for the allotted time to pass. If you still don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only allowed for money earned from gaming, and not for any collected bonus. This means you can redeem your gaming winnings but not the bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and uploaded in the app. This includes saving your Aadhar card, UPI information, and bank details. A fully completed profile will allow you to move forward with the application process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within a short timeframe, usually between 30 minutes and 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This variability may impact the overall processing time for users.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check your transaction status, go to the settings and review your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
In addition to its commitment to responsible gaming, 1ace provides a range of tools and resources to help you play responsibly. Our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or issues you may encounter. From helping you set limits on your gameplay to providing guidance on how to stay within your means, we're here to support your gaming experience. Our team is comprised of experts who are passionate about ensuring that your time with us is enjoyable, safe, and rewarding. By joining us today, you'll not only have access to our exceptional service, but also the opportunity to experience the thrill of our games, the excitement of our promotions, and the satisfaction of knowing that you're playing with a trusted and reputable online casino.
At [Company Name], we place the highest priority on security and convenience, providing a range of deposit and withdrawal methods that cater to diverse customer needs. Our system accepts major credit and debit cards, electronic wallets, and cryptocurrencies, ensuring seamless and hassle-free transactions. This flexibility allows customers to manage their funds with ease, without worrying about complications or limitations. Our user-friendly interface is designed to make navigating our platform simple and intuitive, with clear instructions and visual cues guiding customers through the process. Additionally, our dedicated customer support team is available 24 hours a day, 7 days a week, to address any questions or concerns that may arise. Whether customers need assistance with deposits, withdrawals, or account management, our team is always ready to help, providing personalized support and guidance to ensure a positive experience. By combining security, convenience, and exceptional customer service, we strive to build trust and confidence with our customers, ultimately creating a loyal community of satisfied users.