1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9070759360
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access the account, eliminating the need for a password or email login. This convenient method allows for easy login without additional authentication requirements.
Q2: What should I do if I am not getting OTP?
First, ensure you have a strong internet connection. If you don't receive the OTP after clicking "send," wait for the allotted time and then reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate an account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the app with ease. This should get you up and running with the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for money earned from gaming, and not for bonus amounts. This means you can't withdraw the bonus money, only the rewards you've earned from playing.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI, and bank information. This is a necessary step to continue with the process. Your cooperation in completing these details is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, a significant improvement over the initial 30 minutes. However, occasional delays in payments may require users to wait up to 24 hours. These delays can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once the funds earned from playing games with the bonus amount have been accumulated. In other words, the bonus earnings can be withdrawn, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is pending. If it's failing, the money will be added to your wallet account within 24 hours. If it doesn't happen, contact their care centre for assistance.
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