1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6912814433
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to secure your login. This eliminates the need for a password or email login, making it a simple and convenient process.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection and a strong signal. If you still don't receive the OTP after clicking "send," you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and play without any problems. This will ensure you have access to the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only eligible for earned gaming money, not for bonus amounts collected. This means users can't withdraw bonus cash, only the money they've won from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI information, and bank details. This is necessary for further processing. Ensure all necessary information is accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for efficient processing, taking anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays may occur, resulting in a wait of up to 24 hours. This delay is a rare exception, but it can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from playing games with the bonus amount can be withdrawn. This allows you to use the bonus for gameplay, while still being able to cash out any winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is pending. If not, the funds should be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
In addition to our extensive game library, we also offer a range of promotions and bonuses to enhance your gaming experience. From welcome packages to weekly rewards, we provide a variety of opportunities to boost your bankroll and increase your chances of winning. Our banking service is perfect and secure, with multiple deposit and withdrawal methods available, including credit/debit cards, electronic wallets, and cryptocurrencies. This ensures fast and hassle-free transactions, allowing you to focus on your gameplay without worrying about the logistics. Whether you prefer the convenience of a traditional payment method or the anonymity of a digital currency, we have an option to suit your needs. With our secure and reliable banking system, you can trust that your transactions will be processed efficiently and accurately, giving you complete peace of mind as you play.
The 1ace gaming platform offers a flawless gaming interface, but that's not all. Our exceptional customer service is available 24/7, providing support to help you with any questions or issues you may encounter. Our dedicated team is always ready to assist you, ensuring a seamless and enjoyable gaming experience. In addition, we offer attractive bonuses and promotions to enhance your gaming journey. From generous welcome packages to ongoing rewards and loyalty programs, we strive to provide the best possible incentives to keep you engaged and excited. By joining 1ace today, you'll not only experience the thrill of online gaming but also enjoy a range of benefits that have made us a favorite among online casino enthusiasts. Our commitment to excellence, combined with our passion for providing an exceptional gaming experience, ensures that you'll have a unique and memorable experience with us. So why wait? Sign up now and start enjoying the excitement and rewards that have made 1ace a leader in the online gaming industry.