1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1060245280
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still don't receive an OTP, click on send OTP again and wait. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, please send your updated KYC details to our customer support via email to assist with account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and continue playing without any problems. This should allow you to access the app's new features and improvements.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in many other apps. You can only withdraw earnings from gaming activities, not bonus amounts. This means you can collect rewards, but they must be earned through gaming to be eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and stored within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this timeframe can range from 30 minutes. However, delays in payment processing may occur, requiring wait times of up to 24 hours. This variation in timing is a potential drawback of using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from the gaming session can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings first. If your withdrawal request is delayed, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
To enhance your gaming experience, 1ace offers generous bonuses, daily promotions, and a rewarding loyalty program. In addition, our dedicated 24/7 customer support team is always available to assist you with any questions or issues you may encounter. From registration to gameplay, we prioritize your satisfaction and ensure a smooth and enjoyable experience. With 1ace, you can expect a perfect blend of excitement, security, and convenience in online gaming. Our daily promotions provide a constant stream of new opportunities to win, while our loyalty program rewards your continued play with exclusive benefits and perks. Plus, our customer support team is always just a click away, ready to resolve any issue promptly and professionally. Join 1ace today and experience the ultimate in online gaming entertainment.
Security is paramount at 1ace. We offer a range of secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring smooth and hassle-free transactions. This allows our customers to focus on their gaming experience without worrying about the security of their finances. Additionally, our dedicated customer support team is available 24/7, ready to assist with any questions or concerns you may have. Our team is committed to providing exceptional support, ensuring that your experience with us is as seamless and enjoyable as possible. At 1ace, we strive to create an immersive and thrilling online gaming environment. With our diverse range of first-class games and secure payment options, we invite you to dive into the vibrant world of online gaming and experience the thrill of playing like never before. Whether you're a seasoned gamer or just starting out, our platform is designed to provide a safe and enjoyable gaming experience that will leave you eager to return for more.