1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2728808578
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify your internet connection, wait for a strong signal to appear. If you still don't receive the OTP, try clicking on "send OTP" again. If you continue to experience issues, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in to your account, try using the same active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the issue and restore access to your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Once removed, download the latest version from the app store or a trusted source. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming activities, not bonus amounts. This distinction ensures that users can only withdraw their actual earnings from gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, you must submit your KYC details in this app, including your Aadhar card, UPI, and bank details. This information will be saved within the app, ensuring a smooth and secure experience. Please ensure all required fields are filled and accurate to proceed.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can be completed in as little as 30 minutes. However, occasional payment delays may cause the process to take up to 24 hours to finalize.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Join 1ace today and experience a world of excitement, unparalleled bonuses, and endless entertainment!
At 1ace, convenience is paramount, which is why we offer a range of secure deposit and withdrawal methods. Whether you prefer credit cards, e-wallets, or cryptocurrencies, our transactions are swift, secure, and direct. New players can take advantage of generous welcome bonuses, while our loyal members enjoy regular promotions, VIP rewards, and 24/7 customer support to enhance their gaming experience. Our dedicated team is always available to assist with any queries or concerns, ensuring a seamless and enjoyable journey from start to finish. Join 1ace today and enter a world of endless excitement and winning possibilities!