1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2501027251
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This login method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If the signal is weak, wait for it to improve and then click on send OTP. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active number. If the number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and start playing the updated app without any problems. This should ensure a smooth and enjoyable gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount than in other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. Any earnings will be eligible for withdrawal once the minimum threshold is met.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are complete and saved within the app. This includes uploading your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional delays in payment processing may prolong the wait, potentially up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are non-withdrawable and can only be used for gaming purposes. Any winnings earned from playing games with the bonus amount are withdrawable. This means you can withdraw the funds you win, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it fails, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
We take pride in offering seamless deposit and withdrawal methods, catering to a range of options to suit our clients' needs. This includes credit and debit cards, electronic wallets such as PayPal and Neteller, bank transfers, and even cryptocurrency. Our transactions are safeguarded by cutting-edge cryptographic technologies, ensuring the utmost security and financial peace of mind for our clients. With our advanced encryption protocols in place, clients can rest assured that their transactions are protected from unauthorized access and fraudulent activity. This commitment to security and customer satisfaction sets us apart from other financial institutions, allowing us to provide a safe and reliable platform for our clients to manage their financial activities.
1ace understands the importance of continuous transactions, which is why we offer a variety of secure deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. Our user-friendly interface ensures that both experienced and novice players can navigate and enjoy our platform with ease. We are committed to providing a safe and fair gaming environment, backed by advanced cryptography technology and certified random number generators. This ensures that all games are fair and unpredictable, giving players a genuine chance to win. By joining 1ace today, you can take advantage of our generous welcome bonuses, regular promotions, and loyalty programs designed to enhance your gaming experience and maximize your winnings. Our team is dedicated to providing exceptional customer service, responding promptly to any questions or concerns you may have. With 1ace, you can expect a seamless and secure gaming experience, with fast and reliable transactions, and a wide range of games to choose from. Our advanced technology and commitment to player safety ensure that your online gaming experience is always enjoyable and trustworthy.