1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1633042927
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure your internet connection is stable and strong. Wait for a proper signal to come, then click on 'send OTP' and wait for the allotted time. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can log in and start playing. This should fix the problem and allow you to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows withdrawals of a minimum of Rs. 100, which is higher than other similar apps. Withdrawn funds are limited to the money earned through gaming, excluding bonus amounts. Users cannot withdraw bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are fully completed and submitted in the app. This includes saving your Aadhaar card, UPI, and all relevant bank details within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus funds are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
Our friendly website and mobile app offer cutting-edge graphics and intuitive navigation, catering to both novice and experienced players alike. Our platform is designed to be user-friendly, making it easy for newcomers to get started and for seasoned professionals to quickly access the features they need. In addition, our dedicated customer support team is available 24/7, ready to assist with any questions or issues you may encounter. Whether you're experiencing technical difficulties, need help with a specific feature, or simply have a question about our services, our team is always available to provide timely and effective support. Our commitment to customer satisfaction is unwavering, and we strive to ensure that every interaction with our team is positive and productive. Whether you're a casual player or a serious competitor, you can count on us to be there for you whenever you need us.
We recognize the significance of secure financial transactions, and that's why 1ace supports a wide range of safe deposit and withdrawal methods, including credit/debit cards, digital wallets, and cryptocurrencies. Our robust security measures ensure that your personal and financial information remains protected at all times. To provide an added layer of security, we employ advanced encryption technology to safeguard your data, making it virtually impossible for unauthorized access. Additionally, our systems are regularly updated with the latest security patches and software updates to prevent any potential vulnerabilities. Furthermore, our team of experts is dedicated to monitoring and addressing any potential security threats, ensuring that our platform remains secure and reliable for our users. We also maintain strict compliance with industry standards and regulations, guaranteeing that your transactions are processed in a secure and transparent manner. By providing a secure and reliable platform, we aim to give you peace of mind while conducting financial transactions with us. Whether you're making a deposit, withdrawal, or transferring funds, you can be confident that your information is protected and your transactions are secure.