1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9875402103
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your phone, and you'll be logged in without needing a password or email. This convenient method makes it easy to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection is established. Click "send OTP" and wait for the verification code to arrive; if it doesn't come within the given time, seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To proceed, try logging in with the same active number. If you've changed numbers, submit your updated KYC details via email to our customer support, which will assist with transferring your account. This will ensure a smooth transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app with ease. This should fix any problems you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for the money earned from gaming activities, not for bonus amounts. This allows you to access your gaming earnings with a relatively higher minimum withdrawal threshold.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure that all your Know Your Customer (KYC) details are completed and saved in this app. This includes uploading your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app can take anywhere from 30 minutes to 3 hours, thanks to its fast and stable services. However, some users may experience delayed payments, which can extend their wait time to up to 24 hours. This delay can add an extra layer of waiting time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn initially. Any winnings earned with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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