1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7546988226
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This streamlined login method allows for quick and secure access to the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. After establishing a connection, click on the send OTP option and wait for the OTP to be sent. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should fix any problems you were experiencing. Once the updated app is installed, you should be able to log in and start playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps' minimum withdrawal amounts. Withdrawals are only allowed from earned gaming money, not from bonus amounts collected. This means users can access their hard-earned winnings but not additional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions from 30 minutes to 3 hours. However, payment delays do occur, potentially requiring a wait of up to 24 hours. This delay can happen if the payment processing is slower than usual.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings to check your transaction history. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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