1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9358547910
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you'll be logged in instantly. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still have issues receiving the OTP after clicking "send", wait for the allotted time or seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help expedite the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the current app from your device. Once uninstalled, download the latest version of the app, which should now allow you to log in and play without problems. This should resolve any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only allowed for money earned through gaming activities, not bonus amounts. The earned money can be withdrawn once the minimum threshold is met.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, saving your UPI details, and adding all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process payments in as little as 30 minutes, but in some cases, the process can take up to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from gameplay using the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's not working, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
Each game was carefully selected to provide not only entertainment, but also fairness, thanks to our state-of-the-art random number generators and fully licensed software. We offer a range of secure deposit and withdrawal methods to cater to all preferences, including credit cards, electronic wallets, and cryptocurrency options, ensuring that your funds are always accessible and transactions are seamless. Our dedicated customer support team is available 24/7 to assist with any questions or concerns, prioritizing your satisfaction above all else. Whether you're an experienced gamer or a newcomer, 1ace invites you to embark on an extraordinary gaming journey, where excitement and rewards are just a click away. With our cutting-edge technology and commitment to fairness and security, you can trust that your gaming experience will be nothing short of exceptional. Our team is constantly working to ensure that every aspect of your gaming journey is enjoyable and rewarding, from the games themselves to the deposit and withdrawal processes.
Our commitment to excellence extends far beyond our curated selection of games. We prioritize our customers' needs by providing unparalleled customer support, available 24 hours a day, 7 days a week. Our dedicated team is always ready to assist you, ensuring a seamless and enjoyable experience. Additionally, we offer a wide range of secure and convenient deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies. With these options, you can effortlessly manage your funds and focus on what matters most - having a great time playing your favorite games. Our commitment to excellence is evident in every aspect of our service, from our state-of-the-art technology to our exceptional customer support. We strive to provide a hassle-free and enjoyable experience for all our players, and we're confident that you'll feel the difference.