1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2178812011
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. Once verified, you won't need a password or email to access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still don't receive the OTP after clicking send, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) documents to our customer support team via email to facilitate account transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app easily. Once installed, you can access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to some other apps. However, this withdrawal limit only applies to earnings from gaming activities, not bonus rewards. The money earned from gaming can be withdrawn, but the bonus amount remains non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your KYC (Know Your Customer) details are completed and stored in this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes anywhere from 30 minutes to 3 hours to complete due to its fast and stable services. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is a rare exception to the otherwise streamlined process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by others. Earnings from playing games with the bonus can be withdrawn. Bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your account settings and check your transaction history for any updates on your withdrawal request. If the funds are not reflected within 24 hours, you can reach out to their care centre for assistance.
Our user-friendly platform ensures a seamless navigation experience, allowing you to effortlessly explore our extensive library of games. We also prioritize security and fairness, utilizing advanced encryption technology and regularly auditing our games to ensure a safe and transparent gaming environment. Our platform's user-centric design provides an intuitive and accessible interface, making it easy for you to find and play the games you love. With a vast library of games at your fingertips, you can discover new titles, revisit old favorites, and enjoy a diverse range of gaming experiences. At the same time, we take the security and fairness of our games very seriously. We employ cutting-edge encryption technology to protect your personal and financial information, ensuring that your online transactions are secure and confidential. Our regular audits of our games also guarantee that the outcome of each game is fair and unbiased, giving you complete confidence in the gaming experience. By combining a user-friendly platform with advanced security measures and a commitment to fairness, we provide a safe and enjoyable gaming environment that you can trust. So why wait? Join us today and start exploring our extensive library of games, knowing that you're in good hands.
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