1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9142486803
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in seamlessly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're not receiving an OTP after clicking send, wait for a set time or use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active phone number associated with your account. If the number has changed, send your updated KYC details to customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and play the updated app without any problems. This should fix any compatibility issues and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming funds and do not include bonus amounts. You can only withdraw the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, please ensure you have uploaded all required KYC details, including your Aadhar card and bank information, within the app. Additionally, your UPI and bank details should be saved in the app for verification purposes. This will help us verify your identity and complete the registration successfully.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay is an exception to the usual swift and efficient service offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming environment and cannot be withdrawn by others. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their customer care centre for assistance.
Welcome to 1ace, your premier destination for unparalleled online gaming excitement and entertainment. At 1ace, we take pride in offering a cutting-edge gaming experience, featuring a wide range of games that cater to every player's taste and skill level. Our diverse portfolio includes top-notch slots, poker, blackjack, roulette, and live craps, all designed to provide an immersive and engaging experience. Our user-friendly platform ensures that both beginners and seasoned players can navigate our offerings with ease. The intuitive interface is designed to make it simple for players to find their favorite games, manage their accounts, and access exclusive promotions and bonuses. Whether you're looking for a fast-paced action game or a strategic challenge, we have something for everyone. At 1ace, we are committed to providing a safe and secure gaming environment, with robust encryption and strict security protocols in place to protect your personal and financial information. Our dedicated customer support team is available 24/7 to assist with any questions or concerns you may have, ensuring that your gaming experience is always smooth and enjoyable. Join us at 1ace and discover a world of online gaming excitement, where the thrill of the game meets the thrill of the unknown. With new games and promotions added regularly, you'll never run out of reasons to keep coming back for more.
The importance of secure and uninterrupted transactions is well understood, which is why 1ace offers a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring convenience and peace of mind. Our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist you with any questions or issues you may have, providing a smooth and hassle-free gaming experience from start to finish. In addition, our generous bonuses and promotions are designed to enhance your gaming experience, giving you more opportunities to win big. Our team is committed to providing an exceptional level of service, ensuring that your gaming journey is enjoyable and rewarding. With 1ace, you can trust that your transactions will be secure and your needs will be met, allowing you to focus on what matters most - having fun and winning big.