1ace

1ace App support

Contact
+91 3504465733

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, enter your registered mobile number in the app and verify the OTP sent to it. This secure method eliminates the need for a password or email login. You can easily access the app with just your mobile number and a one-time password.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. Wait for the send OTP signal to activate, and if you don't receive it within the allotted time, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're experiencing login issues, try using the same active account number. If your account number has changed, you can resolve the issue by submitting your KYC (Know Your Customer) details to our customer support via email. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and download the latest version. Once downloaded, you can log in and play the newly updated app with ease.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than other apps. However, only earnings from gaming can be withdrawn, not bonus amounts. Withdrawn funds will be comprised solely of money earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and bank details. Once complete, you can continue with the registration process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in just 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This timeframe varies depending on the specific service used within the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings are exclusive to gaming use and cannot be withdrawn by anyone else. You can withdraw winnings made from playing games using the bonus amount. The bonus itself cannot be withdrawn, only the profits earned with it can be accessed.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is listed. If it's not showing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact the care centre for assistance.

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