1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9504674495
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows you to easily access your account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is strong and stable. Wait for a proper signal and then initiate the OTP send process, clicking "send" again if necessary. If you don't receive the OTP within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, provide your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Next, download the latest version of the app, which should allow you to log in and play without problems. This update will ensure a smooth and problem-free gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawal is only allowed for money earned from gaming activities, not bonus amounts. You cannot withdraw bonus funds, only the money you've earned through playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process within this app can take anywhere from 30 minutes to 3 hours due to its fast and stable services. However, delays may occur with payments, requiring a wait of up to 24 hours in some cases. This can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money is exclusively for gaming use and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is failing, your money will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.
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