1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6350408686
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the One Time Password (OTP) sent to you. This secure method eliminates the need for a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To begin, ensure a strong internet connection is available. Wait for a stable signal, then click "send OTP" and wait again. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active phone number. If you've changed numbers, send your updated KYC details to our customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated features. This should enable you to play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. However, there's a condition - only earnings from gaming can be withdrawn, not bonus rewards. This means you can't withdraw the bonus money you've collected.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are fully completed and submitted through the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, down from a previous 30 minutes. However, payment delays can occur, requiring users to wait up to 24 hours. This delay in payment processing is an exception to the app's generally efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any money earned from playing games with the bonus, but not the bonus itself. This means the bonus amount remains locked within the gaming platform.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and don't worry if your withdrawal request is failing, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance. If needed, you can get help from their care centre.
At 1ace, we recognize the significance of secure and convenient transactions, which is why we offer a wide range of deposit and withdrawal methods to cater to our customers' diverse needs. Our platform accepts a variety of payment options, including credit cards, e-wallets, bank transfers, and cryptocurrency transactions. This flexibility ensures that our customers can easily fund their accounts and access their funds whenever they need to. To further enhance the user experience, our dedicated customer support team is available 24/7, 365 days a year. Our team of experts is committed to providing prompt and effective assistance to address any questions, concerns, or issues that may arise. Whether you need help with a specific transaction, account management, or have a general inquiry, our support team is always just a click away.
Our platform is designed to be user-friendly and secure, ensuring a flawless gaming experience on all devices. We provide a range of deposit and withdrawal methods to ensure that you can manage your funds easily and securely. You have a variety of popular options to choose from, including credit/debit cards, electronic wallets, and bank transfers, all backed by cutting-edge encryption technology. Our platform is built with the latest security measures to protect your personal and financial information. We use industry-standard encryption protocols to safeguard your data, making it virtually impossible for unauthorized access. Our payment processing systems are also regularly audited and certified by leading security organizations to ensure the highest level of security and compliance. In addition to our secure payment options, we also offer a range of convenient deposit and withdrawal methods. You can use your credit/debit card, electronic wallet, or bank transfer to deposit funds into your account, and withdraw your winnings via the same methods. Our system is designed to be fast and efficient, with quick processing times and minimal fees. We understand the importance of having control over your funds, which is why we offer a range of features to help you manage your account. You can set deposit limits, track your transactions, and receive regular account updates. Our customer support team is also available 24/7 to assist with any questions or concerns you may have. At our platform, we prioritize your security and satisfaction above all else. We are committed to providing a safe and enjoyable gaming experience, and we are confident that our secure payment options and user-friendly platform will meet your needs.