1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3036031982
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (one-time password) that will be sent to your phone. This secure method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should restore functionality and allow you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are only possible for the money earned from gaming, not bonus amounts. This means you can only cash out the rewards you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC (Know Your Customer) details in the app. This includes storing your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but may take up to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
At 1ace, we ensure a secure and convenient gaming environment by offering various deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies. Our cutting-edge cryptographic technology safeguards your transactions and personal information, providing an added layer of security and peace of mind. In addition to our robust security measures, we also prioritize customer support, offering assistance 24 hours a day, 7 days a week. Our multi-channel support system allows you to get in touch with our team through live chat, email, and phone, ensuring that any questions or concerns you may have are addressed promptly and efficiently. Whether you're experiencing technical issues or simply need assistance with a particular aspect of our platform, our dedicated support team is always available to help.
At 1ace, we prioritize the convenience and security of our users. Our platform offers a range of deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers, ensuring seamless transactions. To protect our users' personal and financial information, we utilize cutting-edge cryptographic technology. This advanced encryption safeguards all data transmitted through our platform, providing an unprecedented level of security.