1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7184217378
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account, eliminating the need for a password or email. This streamlined process allows for easy and convenient login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. Then, click on send OTP and wait for the allotted time. If you don't receive OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to assist with transferring your account. This will help resolve the issue and get your account updated.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to easily log in and access the updated app. This should allow you to continue playing without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are limited to the earnings from gaming, and bonus money cannot be withdrawn. This ensures that users can withdraw the money they've actually earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app, including saving your Aadhaar card, UPI details, and bank information. This is a necessary step to facilitate a seamless experience. Your timely completion of these details will help expedite the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions from 30 minutes to 3 hours, depending on the complexity. However, in some cases, payment delays may occur, resulting in a wait time of up to 24 hours. This delay can happen occasionally, despite the app's generally efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any earnings from playing games with the bonus can be withdrawn. The bonus itself, however, remains separate and non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, customer satisfaction is our top priority. Our dedicated team of 24/7 support is always ready to assist you, ensuring that your gaming experience is seamless and enjoyable. To further enhance your experience, we offer generous bonuses and personalized promotions to keep the excitement going. Our goal is to create an unparalleled entertainment world where you can immerse yourself in thrilling games and rewards. Join 1ace today and discover a world of unparalleled entertainment, where the thrill of gaming meets the thrill of potential rewards. With our commitment to customer satisfaction and support, you can be sure of an exceptional gaming experience that will leave you wanting more. So why wait? Sign up now and start exploring the limitless possibilities of 1ace!
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have, ensuring that your experience on 1ace is enjoyable and stress-free. We understand the importance of a seamless and engaging experience, and we're committed to providing you with the support you need to make the most of your time on the platform. As you enter the exciting world of online gaming, we invite you to leave your worries behind and let 1ace be your trusted partner in entertainment. With our platform, you'll have access to a wide range of thrilling games and activities, as well as opportunities to win exciting prizes and rewards. Our customer support team is comprised of friendly and knowledgeable experts who are here to help you with any issues or questions you may have. Whether you need assistance with a specific game, have a technical problem, or simply need some guidance on how to get started, we're here to help. At 1ace, we're dedicated to providing a safe and secure gaming environment, where you can play with confidence and focus on having fun. Our team is constantly working to ensure that our platform is up-to-date and secure, so you can enjoy your gaming experience without worrying about your personal information or account security. So why wait? Join the fun and excitement of online gaming with 1ace, and let us be your partner in entertainment. With our 24/7 customer support team and commitment to providing a safe and enjoyable experience, you can be sure that your time on the platform will be a memorable one.