1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9273010214
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verification of the OTP (one-time password) sent to your number will securely authenticate you. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, start by checking your internet connection for a strong signal. If you don't receive an OTP after a reasonable time, try clicking on the "send OTP" option again. If this still fails, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email to assist with transferring your account. This will help resolve any login issues caused by a number change.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play without any problems. This should give you access to the updated app and allow you to continue playing smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means users can cash out their genuine earnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card and bank details, as well as linking your UPI.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, occasional delays with payments may extend the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw money earned from playing games with the provided bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and view your transaction history. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If the issue still isn't resolved, you can contact their care centre for further assistance.
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